In response to the COVID-19 pandemic, various cities and companies suspended utility shut-offs in an effort to help struggling residents. Now, as shut-offs are beginning to resume, residents are being encouraged to seek financial assistance or work with their utility company to develop a payment plan if they are unable to pay their bills.
Contact your utility company as soon as possible if you anticipate being unable to pay your bill for any reason. Your utility company will walk you through available assistance options such as setting up a payment plan, applying to one of their programs, or applying for aid through a local agency.