Our water system recently violated a drinking water requirement. Although this incident was not an emergency, as our customers, you have a right to know what happened and what we did to correct this situation.
We are required to chlorinate our drinking water source located at the Roaring Springs cave. On the morning of May 8, 2023, we did not meet one or our treatment requirements to provide sufficient levels of disinfectant due to high levels of turbidity in the drinking water system. Although chlorine residual levels are above the minimum requirement at Phantom Ranch along the Trans-Canyon Pipeline, the levels on the South Rim are below that requirement.
