When COVID-19 made congregant shelter living a dangerous option for those experiencing homelessness, Flagstaff Shelter Services (FSS) stepped up by renting hotel rooms for their most immunocompromised clients. It was a successful – if expensive – way to continue to serve the homeless at the height of the pandemic.
It also led to an innovative idea: tap into funds available through the American Rescue Plan Act to acquire a hotel and rehab the units into emergency housing. With the support of the Arizona Department of Housing, FSS purchased a Route 66 hotel that years ago was the The Crown Motel and more recently operated as a Howard Johnsons.
Other groups helped support the launch of the new site, including the Forest Highlands Foundation and the Arizona Diamondback. A grant from United Way of Northern Arizona allowed FSS to hire a full-time manager for the new shelter complex, which is being renamed The Crown in a nod to the building’s history.